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REGULAR HOURS 

  • MON - SAT 10 A.M. - 9 P.M.
  • SUNDAY  11 A.M. - 5 P.M.  
 
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Comprehensive Sales/Exchange Policy


All Sales are normally a final sale.  We do accept exchange on some of the factory sealed product within 30 days of original purchase.  In order for the item to be eligible for an exchange, it has to be in its original packaging with the original factory seal, and our store receipt is required.

The following items will not be eligible for exchange even with the factory seal.

-All Sports/Trading Card Game products (Magic:The Gathering, Pokemon, etc)

-Any electronic games and/or computer software.


If an item is not factory sealed (ie. Chess board), we encourage the customer to inspect it with staff at the time of purchase as these are final sale.  The following are examples, but are not limited to, items that will be final sale.

-Chess boards

-Backgammon

-Crokinole Games

-Card Shufflers

-Roll up Puzzles Mats

-Squishables

-etc.


We do our best to inspect all incoming items that are not factory sealed. If you are concerned that a product may be damaged, please make us aware of the concern at the time of purchase.  We will do our best to get a pristine copy to you at that moment. However, once the item has left the store, we cannot verify the damage took place in our location (or while being transported to our store).


In the event that a new factory sealed item is found to be incomplete, we will assist the customer in getting in contact with the publisher of the game in order to get replacement parts.  Although we sell games from many companies, they do not provide us with replacement parts for games directly.  We are not able to provide an exchange for an incomplete game either, as we are not reimbursed from the company for doing so.  Most manufacturers are quite quick to provide replacements (usually within 2 weeks, depending on the time of year).  If you require a copy of your receipt, we are able to assist with you via a physical copy, or an emailed copy, whichever is easiest for the customer.


For all pre orders/pre registrations, a 50% refund can be issued up to 48 hours before the release/event.  In order to receive the refund, you will be required to send us a request via writing (email or snail mail) that is received at a minimum of 48 hours before release date/event date.
 

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Coming Soon/Preorders

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Sale!

 

Minitaire Airbrush Paints
 Buy One Get One Free

Updated 06-02-18

BUMPED & BRUISED

IN OUR BUMPED & BRUISED BIN

Updated 27/09/2018
 
Jorvik $72.95
 
Chizo Rising Starter Set $13.00
 
Negiel Chess+Checkers+Backgammon Set $34.95
 
City of Spies Double Agent Expansion $34.95
 
The Apprentice Board Game $19.95 
 
Drum Roll $46.45 
 
Puzzle Roll (500-1500) $17.96
 
Deluxe Backgammon $101.95
 
The Big Book of Madness $49.95 
 
Takenoko Chibi Expansion Deluxe Edition $178.95 
 
Wood Expressions 15" Black-Stained Chess Board $67.96
 
Racing Horse Game $49.46
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